You're exploring a demo account for Apex Plumbing, a fictional plumbing business. The data is sample data — everything else works exactly like the real thing.
Messages
Messages left by your callers
Wants a quote on the plumbing for a full bathroom renovation — converting an old en suite to a modern bathroom. Happy to be called back on the number above.
Wants to know whether our plumbers are licensed and insured — the insurer asked for the licence number. Available all day Monday if someone can call back.
Leaking toilet in Ellenbrook — the cistern runs constantly. Wants a time booked in, weekends only, if possible. Worth knowing: they have just moved in.
Wants to know whether we plumb rainwater tanks to the house — wants it plumbed through to the laundry. Prefers a call before 9am if someone can call back. Worth knowing: they have just moved in.
Blocked kitchen drain in Scarborough, gurgling whenever the dishwasher runs. Wants a time booked in — home after 2pm Thursday. Worth knowing: the tenant is on site.
Needs to move their existing booking — a work conflict came up. Can take a call any time.
Blocked kitchen drain in Scarborough — water backing up into the sink. Wants a time booked in, prefers a call before 9am.
No hot water — electric storage tank in the laundry, and two young kids in the house. Flagged urgent; the plumber should check the breaker first.
The same drain has blocked again on the repeat fault in Nedlands. Wants a call back today, any morning this week. Worth knowing: they were referred by a neighbour.
Burst pipe after hours — the water is already shut off at the mains. Flagged urgent to the on-call plumber.
Wants to know whether our plumbers are licensed and insured — the insurer asked for the licence number. Available all day Monday if someone can call back. Worth knowing: they are the property manager, not the owner.
Blocked kitchen drain in Morley — draining slower every day. Wants a time booked in, available all day Monday.
Blocked drain — the laundry backs up whenever the washing machine drains. Rang on Tuesday and has had no call back since. Unhappy; wants a call today.
Septic tank overflowing and a burst pipe in the bathroom. Escalated to urgent because sewage is involved — needs a plumber today, not the next open slot.
Wants to know whether we take card on site — would rather not pay cash. Working from home Friday if someone can call back. Worth knowing: it is a strata-managed unit.
Wants to know whether we service Subiaco — got the number from a neighbour. Available all day Monday if someone can call back. Worth knowing: the tenant is on site.
Blocked sewer in Cottesloe — the overflow relief gully is running. Needs someone out as soon as possible; back from work after 4.
Complete hot water failure in Bayswater — the pilot will not stay lit. Needs someone out as soon as possible; only free between the school runs. Worth knowing: the tenant is on site.
Shower mixer replacement in Morley, pressure has dropped right off. Wants a time booked in — only free between the school runs.
Gas storage hot water system in Bayswater — roughly fifteen years old and has died. Wants a replacement quote.
Wants to know whether we service Karrinyup — got the number from a neighbour. Home after 2pm Thursday if someone can call back. Worth knowing: they have just moved in.
Complete hot water failure in Bayswater — no hot water at all and two young kids in the house. Needs someone out as soon as possible; home after 2pm Thursday. Worth knowing: second time this month.
Wants to know what our hours are and whether we cover weekends — wanted to know if anyone works Saturdays. Can take a call any time if someone can call back.
Wants to know whether we service Bassendean — moving into the area next month. Available all day Monday if someone can call back. Worth knowing: second time this month.
Needs to move their existing booking — they will be interstate that day. Back from work after 4. Worth knowing: it is a strata-managed unit.