You're exploring a demo account for Apex Plumbing, a fictional plumbing business. The data is sample data — everything else works exactly like the real thing.

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Analytics

Insights into your call activity and performance

After Hours
35

24% of calls — outside your hours

Total Calls
145

This month

Avg Duration
1:39

Average per call

Messages Taken
77

This month

Transferred
18

This month

Bookings
19

This month

Busiest Hour
8 am

Peak activity

Busiest Day
Wednesday

Most active

Call Volume Over Time
Calls per day, last 30 days
Weekly Comparison
So far this week vs the same point last week
21+40%

calls so far this week

Same point last week15

Call volume is up on last week.

Calls by Hour
When your phone is busiest
Call Outcomes
How your AI handled each call — this month
145Calls
Questions Answered
24 · 17%
Messages Taken
77 · 53%
Transferred
18 · 12%
Booked
19 · 13%
Completed
7 · 5%
Caller Sentiment
Across 145 analysed calls — this month
145Calls
Positive
64 · 44%
Neutral
70 · 48%
Negative
11 · 8%
Call Intents
What callers are ringing about
Top Callers
Your most frequent callers — this month
1

0491 570 028

Last call 4d ago

3 calls
2

0491 570 061

Last call 9d ago

3 calls
3

0491 570 060

Last call 15d ago

3 calls
4

0491 570 151

Last call 1d ago

2 calls
5

0491 570 110

Last call 1d ago

2 calls

These are the calls a missed phone would have cost you

Kaylo answers every one, day or night, and shows you exactly what happened. See the same breakdown for your own business.

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