You're exploring a demo account for Apex Plumbing, a fictional plumbing business. The data is sample data — everything else works exactly like the real thing.

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Analytics

Insights into your call activity and performance

After Hours
42

29% of calls — outside your hours

Total Calls
145

This month

Avg Duration
1:46

Average per call

Messages Taken
75

This month

Transferred
7

This month

Bookings
25

This month

Busiest Hour
3 pm

Peak activity

Busiest Day
Thursday

Most active

Call Volume Over Time
Calls per day, last 30 days
Weekly Comparison
So far this week vs the same point last week
25-4%

calls so far this week

Same point last week26

Call volume is down on last week.

Calls by Hour
When your phone is busiest
Call Outcomes
How your AI handled each call — this month
145Calls
Questions Answered
27 · 19%
Messages Taken
75 · 52%
Transferred
7 · 5%
Booked
25 · 17%
Completed
11 · 8%
Caller Sentiment
Across 145 analysed calls — this month
145Calls
Positive
61 · 42%
Neutral
69 · 48%
Negative
15 · 10%
Call Intents
What callers are ringing about
Top Callers
Your most frequent callers — this month
1

0491 570 151

Last call 9d ago

4 calls
2

0491 570 122

Last call 7d ago

3 calls
3

0491 570 042

Last call 12d ago

3 calls
4

0491 570 147

Last call 15d ago

3 calls
5

0491 570 048

Last call 13h ago

2 calls

These are the calls a missed phone would have cost you

Kaylo answers every one, day or night, and shows you exactly what happened. See the same breakdown for your own business.

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