You're exploring a demo account for Apex Plumbing, a fictional plumbing business. The data is sample data — everything else works exactly like the real thing.
Calls
View and manage your call history
0491 570 006
Full bathroom renovation — wants the plumbing quoted for converting an old en suite to a modern bathroom. Happy to be called back on the number above.
Start Time
26 Sept, 10:43 pm
Duration
1:37
Outcome
Message Taken
Intent
Quote Request
Recordings
AI Conversation
Transcript
Transcript unavailable
Action Items
Caller in Claremont asked whether we plumb rainwater tanks to the house, wants it plumbed through to the laundry. Answered from the FAQs.
Blocked kitchen drain in Maylands, gurgling whenever the dishwasher runs — booked a visit on the call.
They were after an electrician — nothing further needed.
0491 570 137
Complete hot water failure — electric storage system, and two young kids in the house. Flagged urgent for a same-day callout.
Caller in Scarborough asked whether we service Scarborough, their usual plumber has retired. Answered from the FAQs.
0491 570 016
Burst pipe after hours — water already shut off at the mains. Flagged urgent and the on-call plumber notified.
They were after an electrician — nothing further needed.
0491 570 053
Wants to move their booking — something has come up with the kids. Details taken for the team to confirm a new time.
(08) 5550 3069
Dripping mixer tap in Scarborough, it will not shut off properly. Wants a time booked in — only free between the school runs.
0491 570 089
Shower mixer replacement in Fremantle — the handle spins without engaging. Wants a time booked in; available all day Monday.
0491 570 091
Existing booking needs moving — something has come up with the kids. Only free between the school runs; the team will confirm a new time.
(08) 5550 1795
Wants to know what a hot water system replacement runs to — no hot water since Sunday. Left details for a call back; only free between the school runs.
Burst pipe in Willetton — they have shut it off at the mains. Put straight through to the on-call plumber.
0491 570 057
Blocked kitchen drain in Joondalup, smells coming up from the plughole. Wants a time booked in — working from home Friday.
Blocked sewer in Ellenbrook — sewage backing up into the shower base. Put straight through to the on-call plumber.
0491 570 045
Wants to move their booking — they want to push it to later in the week. Details taken for the team to confirm a new time.
0491 570 073
Blocked drain — laundry still backing up, and no call back since Tuesday. Escalated as a priority follow-up.
Caller in Ellenbrook asked whether we take card on site, would rather not pay cash. Answered from the FAQs.
Caller in Cottesloe asked whether we do gas fitting, the new cooktop arrives next week. Answered from the FAQs.
Caller in Maylands asked whether we do gas fitting, there is no gas point in the island bench yet. Answered from the FAQs.
Moved an existing booking — they will be interstate that day. New time confirmed on the call.
0491 570 110
Overflowing septic tank and a burst pipe in the bathroom. Escalated to urgent rather than a standard booking because sewage is involved.
Short call — the caller rang off before saying what they needed.
Booked in a shower mixer replacement in Claremont — pressure has dropped right off.