You're exploring a demo account for Apex Plumbing, a fictional plumbing business. The data is sample data — everything else works exactly like the real thing.
Calls
View and manage your call history
0491 570 006
Full bathroom renovation — wants the plumbing quoted for converting an old en suite to a modern bathroom. Happy to be called back on the number above.
Start Time
12 Nov, 9:23 pm
Duration
1:37
Outcome
Message Taken
Intent
Quote Request
Recordings
AI Conversation
Transcript
Transcript unavailable
Action Items
0491 570 106
Wants to know what a hot water system replacement runs to — the unit is fifteen years old and rusting at the base. Left details for a call back; prefers a call before 9am.
Caller in Mount Lawley asked whether we handle renovation plumbing, moving the vanity to the other wall. Answered from the FAQs.
0491 570 107
Burst pipe in Applecross — water coming through the ceiling. Needs someone out as soon as possible; only free between the school runs.
Asked whether we take card on site — asking whether there is a callout fee up front. Answered on the call, nothing further needed.
No one spoke and the call ended — nothing further needed.
0491 570 137
Complete hot water failure — electric storage system, and two young kids in the house. Flagged urgent for a same-day callout.
0491 570 016
Burst pipe after hours — water already shut off at the mains. Flagged urgent and the on-call plumber notified.
0491 570 153
Existing booking needs moving — something has come up with the kids. Any morning this week; the team will confirm a new time.
Booked in a leaking toilet in Victoria Park — the cistern runs constantly.
They were looking for a different trade — nothing further needed.
They were after an electrician — nothing further needed.
Leaking toilet in Joondalup, water pooling behind the pan — booked a visit on the call.
(08) 7010 9278
Dripping mixer tap in Joondalup — it will not shut off properly. Wants a time booked in; any morning this week.
Asked what a hot water system replacement runs to — the unit is fifteen years old and rusting at the base. Answered on the call, nothing further needed.
Booked in a leaking toilet in Cottesloe — damp patch spreading across the floor.
0491 570 023
Dripping mixer tap in Bassendean, it will not shut off properly. Wants a time booked in — available all day Monday.
0491 570 073
Blocked drain — laundry still backing up, and no call back since Tuesday. Escalated as a priority follow-up.
0491 570 055
Wants to know whether we plumb rainwater tanks to the house — wants it plumbed through to the laundry. Left details for a call back; weekends only, if possible.
(08) 7010 6540
Blocked kitchen drain in Morley — draining slower every day. Wants a time booked in; available all day Monday.
0491 570 156
Wants to know whether we service Cottesloe — got the number from a neighbour. Left details for a call back; happy to leave a key with the neighbour.
0491 570 110
Overflowing septic tank and a burst pipe in the bathroom. Escalated to urgent rather than a standard booking because sewage is involved.
Asked whether we handle renovation plumbing — the tiler starts in three weeks. Answered on the call, nothing further needed.
Complete hot water failure in Fremantle — no hot water at all and two young kids in the house. Put straight through to the on-call plumber.
0491 570 048
Hot water system replacement in Bayswater — fifteen-year-old gas storage unit has failed. Wants a replacement quote.